Legal
Privacy Policy
Effective July 2026 · Agaram Solutions, Madurai
This policy covers the websites operated by Agaram Solutions (2A, Vivekanandar Street, Selvapuram Main Road, Madurai, Tamil Nadu 625009, India) — agaramsolutions.com, jewelgrow.com and civixo.com — and the enquiries you make through them. It explains what we collect, why, and the choices you have.
What we collect
- Information you give us — name, phone number, email, company name and requirement details when you enquire, book a demo, or contact us on WhatsApp or email.
- Customer & service data — if you become a customer: billing information, service usage, and communication logs for messages (SMS, WhatsApp, voice, RCS) sent through our platforms on your behalf.
- Technical data — IP address, browser and device information, and pages visited, collected through cookies and Google Analytics.
How we use it
- To respond to your enquiry and arrange demos or quotations.
- To provide, operate and support our products and services.
- To send service and administrative notifications.
- To send marketing messages only where you have subscribed or consented.
- To improve our websites and products, and to meet legal requirements.
Cookies & analytics
Our websites use Google Analytics to understand how visitors use them. Analytics cookies don't identify you personally to us. You can block or clear cookies in your browser settings at any time.
Sharing
We do not sell or rent your personal information. We share data only with service providers who help us run our services — cloud hosting, payment processing and message delivery — under appropriate obligations, and where the law requires disclosure.
Our mobile apps
Our products and customer apps published on Google Play and the App Store carry their own in-app privacy policies where applicable. This policy covers our websites.
Retention & security
We keep customer data for as long as we provide the service and as the law requires, and delete it per our retention policy when an account ends. We use reasonable administrative, technical and physical measures to protect your information.
Your rights
You may ask us to access, correct or delete your personal information — write to contact@agaramsolutions.com.
Changes
We may update this policy from time to time; changes are posted here with a new effective date.
Contact
Agaram Solutions · 2A, Vivekanandar Street, Selvapuram Main Road, Madurai,
Tamil Nadu 625009, India
contact@agaramsolutions.com ·
WhatsApp +91 79040 20916